Enterprise Remote Support Pricing
Explore our clear and predictable pricing structure tailored for dynamic IT helpdesk teams and technicians.
Attended Support
Connect instantly with users for real-time troubleshooting across endpoints, servers, and kiosks.
Unattended Access
Maintain reliable access to unattended endpoints and critical servers for proactive maintenance.
Browser-Based Sessions
Launch secure remote assistance directly from your web browser without requiring heavy installations.
Professional Tier
$49.99
Advanced features for growing IT support teams.
Choose the Perfect Plan Today
Explore our clear product tier comparisons to find the ideal remote support platform setup for your dynamic IT helpdesk team.
Starter Remote Assist
Essential attended support tools designed for growing IT helpdesk teams and technicians.
Attended sessions
Cross-platform support
Live chat support
Technical documentation
Standard endpoints
Professional Assist
Advanced platform featuring unattended and instant browser-based remote sessions.
Unattended access
Instant browser sessions
Server management
Interactive demos
Priority assistance
Enterprise Assist
Comprehensive remote support with enterprise-grade security for kiosks and servers.
Enterprise security
Kiosk endpoint support
Dedicated technician tools
Custom integrations
24/7 expert help
What platforms are supported by Secure Remote Assist?
Find detailed answers regarding our remote support capabilities, session types, and enterprise security features.
Attended sessions allow you to connect instantly with user permission, while unattended sessions enable background maintenance on servers and kiosks.
Yes, technicians can initiate instant browser-based remote sessions across endpoints without requiring prior client installations.
Our platform provides enterprise-grade security protocols to ensure all remote connections to your servers and endpoints remain fully encrypted and safe.
All users have full access to our comprehensive technical documentation library alongside our responsive live chat support team.